FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What Is Your Products Range?

We are professional food machinery & equipment designer and manufacturer in Shanghai, we focus on supplying delicate food processing precision machinery/line for our customers.

How Should I Pay For My Order?

Transfer(T/T): We accept 50% T/T deposit before production and 50% T/T balance before shipment. 100% payment before production for sample orders.

Western Union(W/U): We accept 100% payment via the Western Union.

How About The Delivery Time?

Some of the products are in stock at our warehouse is European plug, generally we need 1~3 days to change the plugs and package them before delivery.

Regarding to the non-stock products, the lead time is 15-20 working days depends on your requirements and quantity.

We will suggest you the fastest shipping methods if you need the products urgently.

Can You Help Customize Our Own Machinery Products?

Yes we can, Our company have 10 year's experience in making food machine equipment, OEM is warmly welcomed.

What Information Should I Let You Know If I Want To Get A Quotation?

-The food products you intend to produce;

-Requirements of the food products, like size, weight and others;

-If possible, please provide also pictures and videos for reference.

What Is Your Minimum Order Quantity(MOQ)?

We are a manufacturer and generally do wholesales, we are developing qualified agencies. Trial orders are acceptable and welcomed.

Are you Trading company or Manufacture?

We are manufacture and we have worked in food business line for 10 years. We warmly welcome you to our factory for visiting and testing the machines.

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